Documentation Index
Fetch the complete documentation index at: /docs/llms.txt
Use this file to discover all available pages before exploring further.
What each status on the Plans page means and what to do about it.
| Badge | What it means | What to do |
|---|---|---|
| Active | Your plan is active. The card shows the price and the Renews date. | Nothing. |
| Trial ends with a date, or Trial | You are on your free trial. The card says Billing starts automatically after that. | Nothing. To change plans, see Switch plans. |
| Pending approval | You chose a plan but haven’t approved the charge in Shopify. The card says Your subscription is waiting for approval in Shopify. Finish the approval to activate it. | Click Choose plan on your plan and approve the charge. |
| Paused | Shopify has paused billing because your store is frozen. | Nothing in Block Hero. It resumes automatically when your store is reactivated. |
| Cancelled | Your subscription was cancelled. The card says Your subscription was cancelled. Choose a plan below to reactivate Block Hero. | Choose a plan on the Plans page. |
| Complimentary | Your store has free access. The card says This store has complimentary access. Nothing is billed. | Nothing. |
| Unmatched subscription | Your store has a Shopify subscription that isn’t linked to a Block Hero plan yet. A warning says your features are unaffected. | Nothing is needed to keep using Block Hero. If you have questions, contact accounts@blockhero.io. |
| No plan | Your store doesn’t have a plan. The card says You don’t have a plan yet. Choose one below to get started. | Choose a plan on the Plans page. |
| Banner | When | What to do |
|---|---|---|
| Choose a plan to keep using Block Hero | No plan or Cancelled | Click Choose a plan. |
| Your subscription is paused | Paused | Nothing. Block Hero resumes automatically when your store is reactivated. |
| Your free trial ends in a number of days, or Your free trial ends today | The last three days of your trial | Nothing, unless you want to change plans. Click View plans. |
